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Frequently Asked Questions
We do not give fixed "BIDS" per se. We prefer to work with our clients to arrive
at the appropriate Budget Estimate, commensurate with the scope of work and the
desired level of finish. A fixed bid contract can lead to an adversarial relationship
when a contractor tries to cut corners to increase its profit. This built-in tension
does not foster the trust necessary for a productive and successful project; especially
where plans and specifications are not finalized at the beginning of the project. We
know that fixed price contracts are considered common in the construction industry.
However, the high-quality custom nature of our projects compel a different approach.
Our approach establishes a relationship of trust and confidence where you benefit from
our decades of construction expertise. Like any trusted advisor, as your builder we work
to serve your interests. Starting even with a schematic design, we are able to rough-out a
budget and move your project forward. Working with you, we use our knowledge of local
material and labor costs to value engineer your project. In this way our clients are able
to make informed decisions about the scope and cost of their project. Unlike the traditional
tension in the contractor-owner relationship; we are on your side. Our clients seem to
prefer a more open and honest approach to their construction projects. WE DO TOO.
Q2: How does the final cost of the project typically
relate to your original budget estimate?
Virtually every project has a number of additions and subtractions from the original
scope of work as well as changes to specifications as the project progresses. We track
the significant changes and indicate, through the use of "Change Orders," how they affect
the original budget estimate. Historically, factoring in these changes, we find that our
estimates are very realistic. The final costs pan out approximately as follows: 1/3 of the
jobs come in 5% or less than the estimate, 1/3 are within a percentage point either way of
the estimate, and 1/3 end up within 5% over the estimate. Rarely a project will come in
10-15% more OR less than the original estimate.
Q3: What is the typical process if we were to approach
Britton Homes to do work for us?
Initial Contact
If you are like most of our customers you probably heard about us through a friend or
neighbor or saw one of our trucks or signs at a job.
Call Back
After the initial contact we will put together a ball park number to see if the project
is feasible within your budget. Jim, the owner, will get back in touch with you to
further discuss the project and, if suitable, arrange a meeting at your home.
The First Meeting
The first meeting is all about understanding your needs and desires. What is it you hope
to accomplish with your new space? Once we have an understanding of the project we will
go over some of our documentation so that you can start to get a feeling for the
construction process.
The Design
When you are ready to explore design possibilities, we have a graduated Architect who
we work closely with, or if you have your own designer, we can work with them as well.
We work in four stages: conceptual designs, design development, construction documents,
and construction administration.
Construction
When you are ready to sign a construction contract with Britton Homes we will have
a pre-construction meeting to discuss any practical issues about working on the site
such as start time and parking. At this time we will also review the construction
documents to ensure we are all on the same page with regards to the specific finishing
materials and preliminary construction schedule. This schedule will aid you in planning
your time relative to construction activities and ease the tension of the construction
process.
Follow Up
All of our work is guaranteed for one year. Since we want you to be a customer for
life, we make sure to follow up promptly on any repair work that needs to be done.
You are what keeps us in business, so we are sure to make you our number one priority.
Q4: What am I (the homeowner) responsible for during the construction process?
Q5: How long might it take to complete my project?
If you have any other questions please e-mail admin@britton-homes.com and we will address them as soon as possible. |
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Member of the National Association of the Remodeling Industry Home Improvement Contractors Registration #130323 Construction Supervisors License # CS051865 Proof of liability insurance and workmen's compensation available upon request. |