Testimonials

"Thank you so much for our beautiful home! It has been a wonderful experience working with you and your 'team'. You responded to every request, no matter how trivial and somehow managed to keep your sense of humor! As we sit in our wonderful new kitchen, we raise our glasses to you!"

Thank You Again,
Mark and Carolyn Conley

"We would like to thank you very much for doing an outstanding job in the building of our kitchen addition and finishing our basement. We absolutely love it! Thank you to you and everyone at Britton Homes!

As we have worked together before, I know that we can count on you for your integrity and commitment to doing the right things with your customers. It is such a relief to know that when giving an estimate or for any changes that you are always fair and consistent in your pricing. There is no worry on my part. I know the price is fair and that I am not being taken advantage. If there ever was a question on the finished product, you corrected to our satisfaction...you stood behind your work.

In addition, the patience and understanding that you and Eric had during the construction process was remarkable. It can be very difficult working directly with the customer on a daily basis and dealing with our changes, questions, suggestions, etc. We truly appreciate that and we believe that the finished product was greatly enhanced because of your patience with us. The time and effort that you spent with us led to many good suggestions from you that we were able to incorporate into our addition.

Once again thank you and we will be pleased to pass your name to our friends and relatives who may be looking for a contractor."

Bill and Tina Wright

"Project is just as we dreamed. Our experience was excellent with inconvenience kept to a minimum. The cost was exactly as projected."

Celia Deluga

"We have known Jim Britton and his staff since 1997, when our first home was built in Franklin, MA. We have since moved into another home in Franklin, and Britton Homes has been involved in many projects in this home; from adding windows to finishing our basement and creating a laundry room on the second floor. Whether the project was simple or complex, we have found Jim and his staff easy to work with, and we have always been completely satisfied with the end result of each project.

There is more to Britton Homes than just professionalism and quality workmanship, however, and that "something more" is that Jim and his staff genuinely care about their clients and their ultimate satisfaction. It is this personalization that sets Britton Homes apart from other general contracting companies, and it is one of the main reasons why we wouldn't have anyone other than Jim and his staff work on our home."

Rich and Cyndi Johnson

"I first used Britton homes three years ago to replace all my storm windows and I was impressed with the quality of the work. Jim Britton's team didn't just replace the windows, they did the job right. Since that time I have used Britton homes to redo my screen porch and to redo my bathroom. Jim values his clients and no matter the size of the job he strives for excellence. Right from the beginning he brings new ideas to the process and makes sure everything is done to my satisfaction before closing it out. I am pleased with the work Britton Homes has done and would highly recommend them.”

Sally Bernstein

“I have worked with Britton Homes on two separate projects. Each project was completed to my satisfaction with high quality workmanship in a timely manner. The crew at Britton homes was always polite, on time and extremely service orientated. I am very pleased with the finished product and would work with them again.”

Marialice Chipman

"From our first meeting Jim was responsive and flexible. He listened and helped customize the plans to finish our home, which was initially beyond our budget, with all we needed and wanted. We were impressed with his attention to quality workmanship and his follow-up on the details. If there were any issues he would promptly correct them in a fair and reasonable manner. Jim helped make our new dream home a reality."

Thanks Jim,
Steve and Cece Doucette

"Thank you for an excellent job. You you were very responsive in returning calls and resolving problems - two attributes builders are not known for."

Mike Teichman

"Dear Jim, It was such a pleasure to work with you and your crew. From the new door and windows to the new kitchen, it has been so easy to work with you. We love the kitchen and as an added bonus you were able to complete the project in time to fit our very tight and crazy schedule. You and Eric were always there to guide us, answer our question's, and to make sure that everything was done the right way. Your crew made sure that everything was cleaned up before they left my house every night. We can't thank you enough for the wonderful work you did."

Allen and Jone Dalezman

"Dear Jim, Hat’s off to you and your outstanding crew! We are very pleased with the renovation of our kitchen and beautiful family room with fireplace. Who knew that such a drab white brick fireplace could turn into a focal point in our family room? Everyone loves the new architectural design with painted white wood, rosettes, bookcases and flat screen television! From the beginning right up to the very end of the major remodel Jim, Eric and Michael displayed extreme professionalism. If we had any concerns or questions arise during the project, phone calls and/or visits were returned immediately. The quality workmanship was coupled with patience and a great sense of humor. We will always speak highly of Britton Homes as contractors that stand behind their work, and deliver on time and on budget! "

Buddy and Anne Rogers

"To the entire staff at Britton Homes. Thank you for a great experience. We love our kitchen and we've gotten lots of use out of it during the holiday season. It was a pleasure working with all of you. We wish you all a Happy & Healthy 2006."

Anne Marie Capobianco